What services do we at Home Thoughts provide? Put
in a better way, what would you as the customer like us to provide? We
understand that individuals and families have very different needs and
we tailor our services accordingly. Having said that, there are common
concerns with all relocations and so we have detailed a few of the main
areas where you may want our assistance.
Information Book
Anyone making use of our services will be provided with our information
book, Living in Montreal. The people at Home Thoughts love
Montreal and this upbeat feeling is conveyed throughout the book which
is writtten in a colloquial manner and is intended to reassure the executive
and his family about the coming move. It is packed with detailed insider
information about housing and schools and covers legal documentation such
as drivers' licenses and Medicare. Last but not least it covers day-to-day
living and having a good time in Montreal for singles, couples and the
whole family.
A Quiet Word
Often the 'significant other' of an executive is the one who needs that
extra bit of reassurance that relocation to Montreal is a positive move.
We can talk to the executive and his family answering their queries and
providing the reassurance that can only come from someone who once experienced
the same doubts themselves and is now more than happy with the relocation.
Accommodation and Schools
These two really go hand in hand; the position of one greatly affects
your choice
of the other. We can discuss with the families their housing and schooling
needs and preferences. Once possible neighborhoods have been agreed on
the relocation assistant will set about finding suitable accommodation
and schools that have current vacancies. The findings will be forwarded
for the consideration of the family and viewings and interviews organized
for when they visit Monrteal. This is probably the most stressful part
of any move and where help of the right sort is really valuable.
The Orientation Visit
In our experience, orientation visits are often poorly organized with
the family not sure where to go and what to do. A classic example is of
a family arriving mid-march in the middle of a snowstorm lacking warm
weather clothing when all the schools are closed for the two-week spring
break and the vendors of potential homes are in Florida on holiday. Our
aim is to make sure that this does not happen. Before the visit, the relocation
assistant assigned to the family will contact them to determine what their
priorities are for that visit, usually schools and houses. The family
will be met at the airport, taken to their hotel and accompanied for the
duration of their stay in Montreal, as required. We can also arrange the
use of our own trusted babysitters to look after children who would rather
go to a jungle gym than go house hunting with their parents.
The Move Proper
The family will be met at the airport by their personal relocation assistant
and taken to their residence. We will ensure that there is food and drink
waiting for them in their new home. Over the course of the following few
weeks the family needs to obtain the essential paperwork such as Medicare
cards, social insurance numbers, driving licenses and to visit car dealerships.
We can accompany them on these visits if they wish. A list of essential
phone numbers for local services such as plumbers, builders, doctors,
dentists etc will be provided. All the services recommended will be tried
and tested by our assistants and not merely picked out of the Yellow Pages.
After Move TLC
The assistant will explain the merits of the various supermarkets, shopping
malls, gymnasiums etc and accompany the family on visits as required.
The important thing is that the assistant will always be on the end of
the phone to answer questions during those first tough weeks and indeed
throughout the entire period of the stay in Montreal.
Tailormade Services
Whatever level of service the client wishes to have can
be arranged, from a reassuring chat to a fully escorted orientation visit
complete with an accommodation and school search followed by post-move
TLC. At Home Thoughts we know that every family
has different needs and we are supremely flexible to suit those needs.
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